911 High Utilizer Social Services Intervention
Summary
MFMD highlighted the success of its social services team in reducing repeat 911 calls by connecting frequent callers with long-term care, housing, and support programs. The program achieves an average 45% reduction in calls among high utilizers, freeing up emergency apparatus.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Apr 9, 2026.
Impact analysis
Reduces costly emergency vehicle dispatches and hospital transports for non-emergency matters.
High utilizers receive appropriate long-term care and social support, while the community benefits from kept fire engines available for true emergencies.
Mentions & discussions (1)
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