Water Meter Replacement and EyeOnWater Smart Meter Program
Summary
The city is more than halfway through replacing all 27,000 water meters with new smart meters, which has significantly reduced billing service orders. Staff are also working to increase customer sign-ups for the EyeOnWater app to help residents monitor usage and catch leaks early.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Last discussed Jul 7, 2026.
Impact analysis
The meter replacement program is funded through existing utility capital improvement budgets, with long-term savings anticipated from reduced manual reading and service inquiries.
City utility customers benefit from accurate meter readings, real-time consumption data, and automated leak alerts, while staff benefit from streamlined maintenance operations.
Mentions & discussions (2)
Council Subcommittee on Water Issues Meeting - Jul 7, 2026
The city is more than halfway through replacing all 27,000 water meters with new smart meters, which has significantly reduced billing service orders. Staff are also working to increase customer sign-ups for the EyeOnWater app to help residents monitor usage and catch leaks early.
Special Study Session - Feb 17, 2026
Staff reviewed water conservation efforts, rebate programs, and the deployment of EyeOnWater smart meter leak detection technology. The council discussed ways to encourage conservation among residential, commercial, and multi-family customers.
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