Permitting software migration problems
Summary
Residents and contractors have flooded supervisors with complaints since the county switched permitting software; a three-month extension of the old CitizenServe system restores access to historical records while a long-term fix is developed.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Oct 20, 2026.
Impact analysis
$66,563.70 for a three-month bridge contract.
Contractors, septic companies, and residents needing permit records.
Mentions & discussions (2)
BOS - SPECIAL MEETING - 2026 — October 20, 2026
Permit delays are hurting homeowners and small businesses — one commissioner waited four months for a house permit and 120 days for a fence. The new director is triaging queues, hiring third-party reviewers, and targeting a 20% cut in processing times.
BOARD OF SUPERVISORS AGENDA-2026 — September 2, 2026
Residents and contractors have flooded supervisors with complaints since the county switched permitting software; a three-month extension of the old CitizenServe system restores access to historical records while a long-term fix is developed.
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